Fundamentals

Our positioning in the services industry is original and unique. It is what makes our brand different. In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions.

More than 95% of our 420,000 employees work on our sites, in daily contact with our clients and consumers. Our employees, who through their commitment and dedication personify Sodexo’s unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset.

Service Spirit

  • Clients and consumers are at the center of everything we do.

  • To serve them well on a daily basis, we have to demonstrate our availability and responsiveness, to anticipate their expectations and to take pride in satisfying them.

  • Sodexo has become a global company but we remain locally-focused; our managers in the field are true entrepreneurs, close to their clients and empowered to make decisions.

Team Spirit

  • It is an absolute need in all of our operations, our business units and administrative offices, as well as in our management committees.

  • Each person’s skills combine with other team members’ knowledge to help ensure Sodexo’s success.

  • Teamwork depends on the following: listening, transparency, respect for others, diversity, solidarity in implementing major decisions, respect for rules and mutual support, particularly in difficult times.

Spirit of Progress

It is manifested through:

  • Our will, but also the firm belief that one can always improve on the present situation.

  • Acceptance of evaluation and comparison of one’s performance, with one’s colleagues in the company or with one’s competitors.

  • Self-assessment, because understanding one’s successes as well as one’s failures is fundamental to continuous improvement.

  • A balance between ambition and humility.

  • Optimism, the belief that for every problem there is a solution, an innovation or some way to progress.

BETTER TOMORROW PLAN

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We Are, We Do & We Engage: The basis of our strategy for Corporate responsibility.